01Data controller
The controller of the personal data collected through this site is:
VAT number: B38708343
C/ Santiago 109 · 38001 Santa Cruz de Tenerife
Email: [email protected]
Phone: 922 275 014
02Purposes and legal basis
We process your personal data for the following purposes:
| Purpose | Legal basis |
|---|---|
| Answering your enquiries by phone, email or WhatsApp. | Consent and legitimate interest. |
| Handling orders, quotes and business relationships. | Performance of a contract or pre-contractual measures. |
| Meeting legal, accounting and tax obligations. | Legal obligation. |
| Sending marketing communications, subject to consent. | Consent. |
03Data we collect
The data we process is what you give us directly when you contact us or place an order: first name, surname, phone number, email address, postal address and, where applicable, billing details. We do not collect special categories of data.
04Retention
We keep your data for as long as needed to fulfil the purpose for which it was collected and, after that, for the periods required by law to cover any liabilities —in particular the tax and commercial periods applicable to business records.
05Recipients
As a rule we do not share your data with third parties, except where required by law. We may disclose it to suppliers who provide us with services (shipping companies, accountants, payment gateways), who act as data processors under the corresponding contractual safeguards.
Google Analytics (web analytics, only if you accept analytics cookies): we use Google Analytics 4, provided by Google Ireland Limited, to measure how the site is used in aggregated, anonymous form. IP anonymisation (anonymize_ip) is enabled. As this is a Google group service, data may be transferred to the United States under the standard contractual clauses approved by the European Commission and the EU-U.S. Data Privacy Framework. You can turn Google Analytics off at any time from our Cookie policy.
06Your rights
You may exercise the following rights over your data at any time:
- Access: finding out what data of yours we are processing.
- Rectification: correcting inaccurate or incomplete data.
- Erasure: asking us to delete data once it is no longer needed.
- Objection y restriction of processing.
- Portability of the data.
- Withdrawing consent already given, without affecting the lawfulness of processing carried out beforehand.
To exercise them, write to us at [email protected] attaching a copy of an identity document. If you believe we have not handled your request properly, you can complain to the Spanish Data Protection Agency.
07Security
We apply appropriate technical and organisational measures to ensure a level of security matched to the risk, in accordance with article 32 of the GDPR.